This Privacy Policy explains how Slocum Chiropractic PA ("Slocum Chiropractic," "we," "us," or "our") collects, uses, and protects information when you visit our website, contact us, or participate in our SMS messaging program. By using our website or providing your information, you agree to the practices described below.
A note about your health information. Information you share in the course of receiving care (your medical records and other protected health information) is governed separately by our HIPAA Notice of Privacy Practices and applicable law — not by this website Privacy Policy. This policy covers information collected through our website and SMS program.
Information We Collect
We may collect the following information:
- Information you provide directly — such as your name, phone number, email address, and the details you include when you contact us, request an appointment, or use our chat function.
- SMS opt-in information — the phone number and consent you provide when you opt in to receive text messages from us.
- Information collected automatically — such as your IP address, browser type, device information, and basic usage data collected through cookies and similar technologies when you visit our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request;
- Schedule, confirm, and remind you of appointments;
- Send SMS messages you have opted in to receive;
- Operate, maintain, and improve our website; and
- Comply with our legal and regulatory obligations.
SMS Messaging
If you opt in to our SMS program, we use your phone number to send appointment confirmations, appointment reminders, and related messages. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. For full details, see our Terms and Conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services (for example, our messaging platform provider) is permitted solely to deliver the messages you have requested. SMS opt-in data and consent will not be sold, rented, or shared with any third parties for their own marketing purposes.
How We Share Information
We do not sell your personal information. We may share information only in these limited circumstances:
- Service providers — vendors who perform services on our behalf (such as website hosting, scheduling, and SMS delivery), who are permitted to use the information only to provide those services to us;
- Legal requirements — when required to comply with applicable law, regulation, legal process, or a governmental request; and
- Protection of rights — when necessary to protect the safety, rights, or property of our patients, our practice, or others.
Cookies and Tracking
Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect how parts of the website function.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
- SMS — reply STOP to any message to stop receiving texts, or HELP for assistance.
- Email — contact us to update your information or ask to be removed from non-appointment communications.
- Cookies — adjust your browser settings to limit or block cookies.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. For minors who are patients, information is handled by a parent or guardian as part of their care.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website or SMS program after any change indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Slocum Chiropractic PA
26 Bath Rd, Suite 1, Brunswick, ME 04011
Phone: +1 207-725-4222
Email: [email protected]